FAQ
These are some of the most frequently asked questions we receive. If you have a question that is not answered here please contact us through our contact page.
Can I print your online repair manuals?
Yes. All topics can be printed for use in your garage or for viewing offline. Manuals that include coloring wiring diagrams can be printed in full color.
How to print a topic that you are viewing from the online Help
1. Open the online Help topic from one of the appropriate options in the Help menu.
2. Do one of the following:
*
Press CTRL+P.
OR
* Select File>Print.
3. In the Print dialog, complete the options and select OK.
How long does it take to get access to one of your manuals after I pay?
Once you complete the payment process you should have immediate access. In some rare cases authorization can take up to 15 minutes. If you have any problems please contact us and we’ll straighten it out.
Are your manuals pirated copies or reproductions of the factory manuals?
Absolutely not! All of our manuals are either genuine publications produced by Cyclepedia Press LLC, content licensed to us or public domain works that meet pre-Berne Convention criteria. Frankly we don’t understand why anyone would pay for a pirated copy - do you really trust that pirate with your personal information?
I purchased one of your Cyclepedia online motorcycle manuals. How do I login to access it?
You can login or retrieve a lost password at: http://www.cyclepedia.com/amember/login.php
Do your manuals include wiring diagrams?
Yes. Nearly all of our manuals include highly detailed, full color wiring diagrams. Please read what is covered by each manual before you buy.
I have an old MAC computer. Will I be able to download PDFs from your site if I subscribe to one of your cyclepedia.com manuals?
You will be able to view our manuals from most PCs, MACs and other operating systems without the need to download any special software. Our manuals were designed to be read using the very same web browser you are viewing this page with. We do not use PDFs. The benefits of our system are that you can view our manuals using most web browsers, with an ease-of-use and speed unlike any other manual you have seen before. If you experience any trouble we will work with you to resolve the issue or provide you with a refund if we are unable to remedy the problem.
How can I be sure that one of your manuals will cover the procedures I need to perform?
The contents of every one of our manuals are provided on their respective product pages. For example, if you are interested in our Honda XR650L manual you would visit: http://www.cyclepedia.com/honda-xr600rxr650l-service-guide/
If you needed to adjust your Honda XR650L valves, you can be confident that the Valve Adjustment topic is included in our manual since it is listed in the table of contents. In most cases we can add or enhance a topic upon request. Our manuals are not static and we consider them to be living documents that are constantly changing. We encourage your suggestions on how to improve them. If you have additional concerns whether a topic is covered in sufficient detail please contact us at: http://www.cyclepedia.com/contact-us/
I want to see a sample of what one of your manuals looks like before I subscribe. Can I do this?
There is a really nice review of our Honda CBR600RR online manual with screen shots at http://www.cbrforum.com/m_427564/mpage_1/key_/tm.htm#427564
Thanks for the great service but unfortunately I had to sell my ATV and no longer need access to the manual. At the end of my subscription do I need to cancel the account so it doesn’t automatically renew?
Your subscription will not automatically renew. Once your subscription expires you will be sent a reminder to renew. If you do not renew it will become inactive and you will not be charged again. Some options you have with your existing subscription include transferring it to another manual or to another person. You can transfer your manual subscription to any other manual we have and use up your remaining time there. You can also sell/give your login to anyone else and your account will be made inactive. We will need their complete info so that we can create a new account for them so they do not have access to your personal information.
Are you authorized by or affiliated with any of the OEMs?
In connection to our business, namely the offering of manuals, we by necessity make use of trademarks and/or trade dress of others to describe the items we offer. In doing so, no representation of affiliation, association or the like is intended, unless otherwise stated. Moreover, we are in fact owners of intellectual property, property that is a valuable asset to our business.
